These Terms of Use (“Terms”) govern your access to and use of the Prismforce applications, platforms, websites, and related services made available to you by or on behalf of Prismforce Inc (“Prismforce,” “we,” “us,” or “our”) (collectively, the “Services”).
The Services may be provided directly under the Prismforce name or may be made available through a customer under a different name or brand as a white-labelled application. Where the Services are provided through a customer or organization, references to the “Customer” mean the organization that has engaged Prismforce to provide the Services.
By accessing or using the Services, you acknowledge that you have read and understood these Terms and agree to comply with them. If you do not agree to these Terms, you should not access or use the Services.
Prismforce provides cloud-based workforce management, talent management, skills assessment, recruitment, interview, and related technology solutions. Depending on the Services subscribed to by the Customer, the platform may include functionality such as skills profiling, assessments, interviews, recommendations, analytics, reporting, and artificial intelligence or machine learning-enabled features.
The specific functionality available to you will depend on the Services purchased or enabled by the Customer.
Where the Services are accessed through a Customer, the Customer may determine the features, functionality, access permissions, and configurations available to you.
You may use the Services only if:
If you are accessing the Services on behalf of an organization, you represent that you are authorized to access and use the Services on that organization's behalf.
Where the Services require an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account, except to the extent caused by Prismforce's acts or omissions.
You must:
Prismforce may suspend or restrict access where reasonably necessary to protect the security, integrity, or availability of the Services or to address suspected unauthorized access or misuse.
You agree not to:
Where the Services are provided to you through a Customer, information and content submitted to or processed through the Services on behalf of the Customer (“Customer Data”) generally remains subject to the agreement between Prismforce and the Customer.
Depending on the nature of the Services and the applicable data protection laws, the Customer may act as the data controller/business and Prismforce may act as the data processor/service provider in relation to Customer Data.
Prismforce processes Customer Data in accordance with its contractual obligations to the Customer and applicable data protection requirements.
For information about how Prismforce processes personal information in connection with its Services, please refer to the applicable Privacy Policy.
Your privacy is important to us.
The Privacy Policy explains how Prismforce may collect, use, disclose, retain, and protect personal information in connection with the Services and describes applicable privacy rights and choices.
Where the Services are provided on behalf of a Customer, the Customer may also have its own privacy notice governing its processing of personal information. You should review the Customer's privacy notice where applicable.
In the event of any conflict between these Terms and a specific privacy notice or contractual arrangement applicable to the processing of personal information, the applicable privacy notice or contractual terms will govern to the extent required by applicable law.
Certain Prismforce Services may include artificial intelligence, machine learning, automated recommendations, assessments, scoring, analytics, or other automated functionality (“AI Features”).
AI-generated or automated outputs are intended to support users and organizations and should not, unless expressly stated otherwise, be treated as a substitute for appropriate human judgment.
Where the Services are used for recruitment, talent management, skills assessment, interviews, or other employment-related purposes, users and Customers remain responsible for making appropriate decisions and applying relevant human oversight.
Prismforce may implement technical, organizational, and governance measures designed to promote the security, reliability, privacy, and responsible use of AI Features.
The Services, including their software, architecture, interfaces, designs, workflows, documentation, algorithms, models, technology, trademarks, and other underlying materials, are owned by or licensed to Prismforce and are protected by applicable intellectual property laws.
Except for the limited right to access and use the Services in accordance with these Terms and the applicable Customer agreement, no rights or licenses are granted to you in relation to Prismforce's intellectual property.
You retain any rights you may have in content or information that you are authorized to submit to the Services, subject to the rights granted to Prismforce and the Customer under the applicable agreements.
If you provide suggestions, comments, recommendations, or other feedback regarding the Services, Prismforce may use such feedback to improve its products and services without restriction, provided that such use does not identify you or disclose your confidential information except as permitted by applicable law or agreement.
The Services may integrate with or provide links to third-party applications, websites, or services.
Third-party services are subject to their own terms and privacy policies. Prismforce is not responsible for third-party services except to the extent expressly provided under an applicable agreement.
Prismforce may update, modify, enhance, or discontinue features of the Services from time to time.
Where the Services are provided under a Customer agreement, material changes that are subject to contractual commitments will be handled in accordance with the applicable agreement.
Prismforce does not guarantee that every feature will always be available or that the Services will be uninterrupted or error-free, except to the extent expressly committed under an applicable agreement or service level terms.
Prismforce maintains technical and organizational measures designed to protect the Services and information processed through them against unauthorized access, loss, misuse, alteration, or disclosure.
Users are also responsible for following applicable security requirements and promptly reporting suspected security incidents, unauthorized access, or vulnerabilities through the appropriate channels.
Your access to the Services may be suspended or terminated if:
Termination or suspension of access does not affect provisions that by their nature should continue to apply.
To the maximum extent permitted by applicable law, the Services are provided subject to the terms and conditions of the applicable Customer agreement.
Prismforce does not warrant that the Services will be completely uninterrupted, error-free, or suitable for every particular purpose.
Nothing in these Terms excludes or limits any warranty, liability, or consumer right that cannot lawfully be excluded or limited under applicable law.
To the extent permitted by applicable law, any limitations or exclusions of liability applicable to the Services will be governed by the agreement between Prismforce and the Customer.
Nothing in these Terms is intended to limit liability that cannot be excluded or limited under applicable law.
You may have access to confidential or proprietary information belonging to Prismforce, the Customer, or other users through the Services.
You must not disclose, misuse, or otherwise make such information available to unauthorized persons and must comply with applicable confidentiality obligations.
Prismforce may update these Terms from time to time to reflect changes to the Services, legal requirements, security practices, or business operations.
The updated version will be made available through the Services or the applicable Prismforce website. Where required by applicable law, we will provide appropriate notice of material changes.
Your continued use of the Services after the effective date of an updated version constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
Unless otherwise required by applicable law or expressly agreed under the applicable Customer agreement, these Terms will be governed by the laws applicable to Prismforce Inc.
Where the Services are provided to you through a Customer and the Customer's agreement with Prismforce specifies different governing law or dispute resolution provisions, those provisions will govern the relationship between Prismforce and the Customer.
If you have questions regarding these Terms or the Services, please contact:
Prismforce Inc
Email: [privacy@prismforce.com / legal@prismforce.com]
Website: [www.prismforce.com]
For questions relating specifically to your organization's use of the Services, you may also contact the Customer or organization that provided you with access.
By accessing or using the Services, you acknowledge that you have had an opportunity to review these Terms and agree to comply with them.
Last Updated: 14 Oct 2026