PRISMFORCE Inc has defined and established an organization level privacy statement to demonstrate our commitment towards a user's right to privacy.
A reference to “PRISMFORCE,” “we,” “us” or the “Company” is a reference to prismforce.com and its relevant affiliate involved in the collection, use, sharing, or other processing of Personal Data.
PRISMFORCE INC is the controller/processor of your Personal Data as described in this Privacy Statement, unless specified otherwise.
This Privacy Statement does not apply to the extent we process Personal Data in the role of a processor or service provider on behalf of our customers, including where we offer to our customers various products and services through which our customers (or their affiliates):
We are not responsible for the privacy or data security practices of our customers, which may differ from those explained in this Privacy Statement.
For detailed privacy information related to a PRISMFORCE customer or a customer affiliate who uses the PRISMFORCE products and services as the controller, please contact our customer directly.
For the Privacy information where we process Personal Data in the role of processor or service provider on behalf of our customers, Privacy policy as part of the contract is applicable.
This Privacy Statement applies to the processing of Personal Data collected by us when you:
Our websites and services may contain links to other websites, applications, and services maintained by third parties. The information practices of other services, or of social media platforms that host our branded social media pages, are governed by their privacy statements, which you should review to better understand their privacy practices.
Processing of Personal Data is required for receiving certain products or services.
Prismforce shall treat Personal Data as Confidential Information and shall Process Personal Data on behalf of and only in accordance with Customer’s documented instructions and applicable Data Protection Laws and Regulations for the following purposes:
(i) Processing in accordance with the Agreement;
(ii) Processing initiated by Users in their use of the Services; and
(iii) Processing to comply with other documented reasonable instructions provided by Customer (e.g., via email) where such instructions are consistent with the terms of the Agreement.
The subject-matter of Processing of Personal Data by Prismforce is the performance of the Services pursuant to the Agreement. The duration of the Processing, the nature and purpose of the Processing, the types of Personal Data and categories of Data Subjects Processed under the agreement shall be specified in the DPA. Prismforce shall keep appropriate documentation on the processing activities carried out on behalf of the data controller.
Data Protection Officer: Prismforce has appointed a data protection officer who may be reached at dpo@prismforce.ai
Prismforce provides business-to-business SaaS solutions for enterprise talent management, workforce planning, talent supply-chain management and related business purposes. The services are not designed or intended for children or for the recruitment or employment of individuals under the age of 18.
Prismforce does not knowingly direct its services to children under 13 and does not knowingly collect Personal Data directly from children under 13 through its websites or services. If Prismforce becomes aware that it has collected Personal Data directly from a child under 13 without legally required parental consent, it will take reasonable steps to delete that information, subject to applicable law.
Where Prismforce processes personal data on behalf of its customers, Prismforce acts as a processor and processes such data in accordance with the customer's documented instructions, applicable contractual obligations and applicable data protection requirements. Where a customer intends to process personal data relating to children or minors through the services, the customer, as the applicable controller, is responsible for determining and providing appropriate instructions regarding applicable legal, consent and safeguarding requirements.
For California residents, where the California Consumer Privacy Act (CCPA) applies, Prismforce will comply with the CCPA requirements relating to the Personal Information of minors. Prismforce will not knowingly sell the Personal Information of a consumer under 16 without the affirmative authorization required by California law; for a consumer under 13, the required authorization must be provided by the consumer’s parent or guardian.
The principal age thresholds and consent / opt-in requirements applicable to children's Personal Data are summarized below:
Where Prismforce acts as a processor on behalf of a customer, the customer remains responsible for determining the applicable age threshold, consent requirements and safeguarding measures for children's Personal Data, and for providing Prismforce with appropriate documented instructions.
The Personal Data we collect directly from you may include identifiers, professional or employment-related information, financial account information, commercial information, visual information, and internet activity information. We collect such information in the following situations:
If you provide us or our service providers with any Personal Data relating to other individuals, you represent that you have the authority to do so, and where required, have obtained the necessary consent, and acknowledge that it may be used in accordance with this Privacy Statement.
If you believe that your Personal Data has been provided to us in an incorrect manner, and want to exercise your rights relating to your Personal Data, please contact us by using the information in the “Contact Us” section.
We may also collect information about you from other sources including third parties e.g. curated publicly available information. We may combine this information with aggregated personal Data provided by you. This helps us update, expand, and analyze our records, identify new customers, and create more tailored advertising to provide services that may be of interest to you.
The Personal Data we collect from other sources includes identifiers, professional or employment-related information, education information, commercial information, visual information, internet activity information, and inferences about preferences and behaviors.
In particular, we may collect such Personal Data from the following sources or equivalent:
We use common information-gathering tools, such as tools for collecting usage data, cookies, web beacons, pixels, and similar technologies to automatically collect information that may contain Personal Data as you navigate our websites, our services, or interact with emails we have sent to you.
We gather certain information automatically when individual users visit our websites. This information may include identifiers, commercial information, and internet activity information such as IP address (or proxy server information), device and application information, identification numbers and features, location, browser type, plug-ins, integrations, Internet service provider, mobile carrier, the pages and files viewed, searches, referring website, app or ad, operating system, system configuration information, advertising and language preferences, date and time stamps associated with your usage, and frequency of visits to the websites. This information is used to analyze overall trends, help us provide and improve our websites, offer a tailored experience for website users, and secure and maintain our websites.
In addition, we gather certain information automatically as part of your use of our cloud products and services. This information may include identifiers, commercial information, and internet activity information such as IP address (or proxy server), mobile device number, device and application identification numbers, location, browser type, Internet service provider or mobile carrier, the pages and files viewed, website and webpage interactions including searches and other actions you take, operating system and system configuration information and date and time stamps associated with your usage. This information is used to maintain the security of the services, to provide necessary functionality, to improve performance of the services, to assess and improve customer and user experience of the services, to review compliance with applicable usage terms, to identify future opportunities for development of the services, to assess capacity requirements, to identify customer opportunities, and for the security of PRISMFORCE generally.
Some of the device and usage data collected by the services, whether alone or in conjunction with other data, could be personally identifying to you. Please note that this device and usage data is primarily used to identify the uniqueness of each user logging on, apart from where it is strictly required to identify an individual for security purposes or as required as part of our provision of the services to our customers.
It is ensured that all of the above mentioned personal data shall be protected at all time by suitable controls as deemed appropriate by PRISMFORCE.
We may use technologies such as web beacons, pixels, tags, and JavaScript, alone or in conjunction with cookies, to gather information about the use of our websites and how people interact with our emails.
When you visit our websites, we, or an authorized third party, may place a cookie on your device that collects information, including Personal Data, about your online activities over time and across different sites.
Cookies allow us to track use, browsing preferences, and improve and customize your browsing experience.
We may use both session-based and persistent cookies on our websites. Session-based cookies exist only during a single session and disappear from your device when you close your browser or turn off the device. Persistent cookies remain on your device after you close your browser or turn your device off. To change your cookie settings and preferences for one of our websites, click the Cookie Preferences setting on your respective machine.
You can also control the use of cookies on your device, but choosing to disable cookies on your device may limit your ability to use some features on our websites and services.
The following describes how we use different categories of cookies and similar technologies and your options for managing the data collection settings of these technologies:
As described above, we or one of our authorized partners may place or read cookies on your device when you visit our websites for the purpose of serving you targeted advertising.
Our websites may use social media features, such as the Facebook “like” button, the “Tweet” button and other sharing widgets.
These features may allow you to post information about your activities on our website to outside platforms and social networks. They may also allow you to like or highlight information we have posted on our website or our branded social media pages.
Your interactions with Social Media Features are governed by the privacy policies of the companies providing them.
If you use certain features of our services on a mobile device, we may also collect telephony log information like phone numbers, time and date of calls, duration of calls, SMS routing information and types of calls, as well as device event information and location information.
We collect and process your Personal Data for the following purposes. Where required by law, we obtain your consent. Otherwise, we rely on another authorized legal basis, including performance of a contract or legitimate interest.
Purposes include:
If we need to collect and process Personal Data by law, or under a contract we have entered into with you, and you fail to provide the required Personal Data when requested, we may not be able to perform our contract with you.
We may share your Personal Data as follows:
We may also share anonymous or de-identified usage data with service providers for analysis and improvements, and may share such data publicly on an aggregate basis to show general usage trends.
Your Personal Data may be collected, transferred to and stored by us in the US or by our affiliates and third-parties disclosed above, where such transfers are required for legitimate business reasons.
Prismforce uses the following sub-processors:
We may retain your Personal Data for a period of time consistent with the original purpose of collection or as long as required to fulfill our legal obligations.
We determine the appropriate retention period based on:
After expiry of the applicable retention periods, your Personal Data will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will implement appropriate measures to prevent any further use of such data.
Prismforce is governed by EU GDPR Data Retention and Data Erasure policies.
You may have certain rights relating to your Personal Data, subject to GDPR as well as local data protection laws. Depending on applicable laws, your rights may include the right to:
The Agreement considers the following:
a. Privacy by Design and default
b. Achieving Security of Processing
c. Notification of breaches involving PII to a Supervisory authority within 72 hours
d. Notification of breaches involving PII to Customers and PII Principals within 72 hours
e. Prismforce shall inform the customer if in its opinion a processing instruction infringes applicable legislation or regulation
f. The organization does not use PII processed under a contract for the purposes of Marketing and Advertising
g. Coordinate with Clients for helping Audit the systems. The organization provides the customer with the appropriate information so that it can demonstrate compliance with their obligations
h. The Data shall be deleted or de-identified after the processing is complete (This is after the retention period selected is complete).
i. Prismforce shall inform 24 hours in advance to clients in case of any legally binding requests for disclosure of PII
Data Principal Rights Request Process
Prismforce is committed to providing individuals with an appropriate mechanism to exercise their applicable privacy rights in relation to Personal Data processed by Prismforce. Individuals may submit a privacy or Data Principal rights request using the contact details provided in this Privacy Policy. Upon receiving a request, Prismforce will:
Where additional information is required to verify the request or understand its scope, Prismforce may contact the requester for the necessary information. Requests may also be subject to applicable legal limitations, exemptions, or other requirements under applicable data protection laws.
Where Prismforce processes Personal Data on behalf of a customer, the applicable customer remains responsible for determining the appropriate response to the Data Principal or data subject, with Prismforce providing assistance as required under the applicable agreement.
To exercise your applicable rights relating to your Personal Data, you may submit a request using the contact information provided in the “Contact Us” section of this Privacy Policy.
When submitting a request, you should provide sufficient information to enable Prismforce to understand the nature of your request and, where applicable, identify the relevant account, service, or PRISMFORCE customer in connection with which your Personal Data is processed.
Prismforce may request reasonable additional information where necessary to verify your identity and protect against unauthorized access to Personal Data.
We aim to respond to legitimate requests within one month, unless a different period is permitted or required under applicable data protection laws. Where additional time is permitted due to the complexity or number of requests, we will inform you of the extension and, where applicable, the reasons for it.
If your Personal Data has been submitted to Prismforce by or on behalf of a PRISMFORCE customer and Prismforce is processing that Personal Data as a processor, you should generally submit your request to the relevant customer/controller. If you submit the request directly to Prismforce, please provide the name of the relevant PRISMFORCE customer. Prismforce will refer the request to the applicable customer and provide reasonable assistance in accordance with the applicable contractual arrangements and applicable law.
Registered users may also be able to update certain information, including user settings, profiles, organization settings, and event registrations, by logging into their account and updating the applicable information.
To update billing information, discontinue your account, or request the return or deletion of Personal Data and other information associated with your account, please contact us using the information provided in the “Contact Us” section.
As described above, we may also process Personal Data submitted by or for a customer to our products and services. To this end, if not stated otherwise in this Privacy Statement or in a separate disclosure, we process such Personal Data as aprocessor on behalf of our customer (and its affiliates), who is the controller of the Personal Data (see the “Responsible PRISMFORCE entity” section above).
We are not responsible for and have no control over the privacy and data security practices of our customers, which may differ from those explained in this Privacy Statement.
If your data has been submitted to us by or on behalf of a PRISMFORCE customer and you wish to exercise any rights you may have under applicable data protection laws, please inquire with them directly.
Because we may only access a customer’s data upon their instructions, if you wish to make your request directly to us, please provide us the name of the PRISMFORCE customer who submitted your data to us.
We will refer your request to that customer and will support them as needed in responding to your request within a reasonable timeframe.
If we process your Personal Data for sending marketing communications, you may manage your receipt of marketing and non-transactional communications from PRISMFORCE by:
You may also turn off push notifications from PRISMFORCE websites or applications through the notification settings available on your device, or unsubscribe from marketing communications by contacting us using the information provided in the “Contact Us” section of this Privacy Policy.
Please note that opting out of marketing communications does not opt you out of receiving important business or transactional communications related to your existing relationship with us, such as communications concerning your subscriptions, account, event registrations, service announcements, security information, or other communications that are necessary for the provision or administration of our services.
Where Personal Data is processed by PRISMFORCE on behalf of a customer, marketing preferences and communications relating to that customer's services will be handled in accordance with the applicable customer instructions, contractual arrangements, and applicable data protection requirements.
This Section applies to California residents to the extent the California Consumer Privacy Act, as amended, including the California Privacy Rights Act (collectively, the “CCPA”), applies to Prismforce’s processing of Personal Information.
For purposes of this Section, “Personal Information” has the meaning given to it under the CCPA and includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a California resident or household, subject to statutory exclusions.
A. Categories of Personal Information collected
In the preceding 12 months, Prismforce may have collected the following categories of Personal Information, depending on how you interact with us:
Identifiers – such as name, email address, postal address, phone number, online identifiers, IP address, username and similar identifiers.
Professional or employment-related information – such as job title, company name, occupation, employment information, areas of expertise and professional profiles.
Commercial information – such as products or services purchased, obtained or considered, and event or webinar participation.
Financial information – such as billing information, credit card information or bank account information when required for a transaction.
Internet or other electronic network activity information – such as browsing history, searches, interactions with websites or emails, device information, and information regarding interaction with our services.
Geolocation information – such as location information collected through IP address, GPS or similar technologies, where applicable.
Audio, electronic, visual or similar information – such as photographs, recordings of calls, and other visual information where collected.
Professional, education and other background information – such as education and employment-related information.
Inferences – such as inferences about preferences, interests and behaviors derived from information collected from or about you.
Sensitive Personal Information may include certain financial information, precise geolocation information, account login information, or other categories only where such information is actually collected and qualifies as Sensitive Personal Information under the CCPA. Prismforce will use or disclose Sensitive Personal Information only as permitted by the CCPA.
B. Sources of Personal Information
We may collect Personal Information from you directly; automatically through cookies, pixels, web beacons, logs and similar technologies; from your employer or organization; from affiliates; from event or promotion sponsors; from service providers and business contact-data providers; from publicly available sources; and from third-party platforms such as GitHub, as described elsewhere in this Privacy Statement.
C. Purposes of collection and use
We may collect, use and disclose Personal Information for the business and commercial purposes described in Section 5, including providing and securing our websites and services, responding to requests, processing transactions, managing events and promotions, improving our services, assessing user experience and capacity, marketing and advertising, and complying with legal obligations.
D. Categories of Personal Information disclosed, sold or shared
We may disclose Personal Information to the categories of recipients described in Section 6, including service providers, affiliates, event and promotion sponsors, advertising and social media networks, third-party websites, and professional advisers.
The CCPA distinguishes between disclosure, “sale,” and “sharing” of Personal Information. Prismforce does not intend to sell Personal Information for monetary consideration. However, certain disclosures through advertising cookies, pixels or similar technologies for cross-context behavioral advertising may constitute “sharing” under the CCPA. Where applicable, Prismforce will provide California residents with the required ability to opt out of such sharing. This statement should be confirmed against Prismforce’s current cookie, advertising and vendor configurations before publication.
We do not use Personal Information processed by Prismforce on behalf of a customer for Prismforce’s own marketing or advertising purposes except as permitted by the customer’s documented instructions, the applicable agreement, and applicable law.
E. CCPA consumer rights
Subject to applicable exceptions and verification requirements, California residents have the following rights:
Right to Know/Access – to request the categories and specific pieces of Personal Information collected about you, the categories of sources, the purposes of collection or use, and the categories of third parties to whom Personal Information is disclosed, sold or shared, as applicable.
Right to Delete – to request deletion of Personal Information collected from you, subject to statutory exceptions.
Right to Correct – to request correction of inaccurate Personal Information maintained about you.
Right to Opt Out of Sale or Sharing – to direct Prismforce not to sell or share your Personal Information, including sharing for cross-context behavioral advertising, where applicable.
Right to Limit Use and Disclosure of Sensitive Personal Information – where applicable, to limit Prismforce’s use and disclosure of Sensitive Personal Information to purposes permitted under the CCPA.
Right to Non-Discrimination – not to receive discriminatory treatment prohibited by the CCPA because you exercise a CCPA right.
F. How California residents may submit requests
California residents may submit a CCPA request by emailing privacy@prismforce.ai or by writing to the Prismforce Privacy Team at the postal address in Section 12. We may ask for information reasonably necessary to verify your identity and protect against fraudulent or unauthorized requests. We will not require you to create an account solely to submit a CCPA request.
If you submit a request as an authorized agent, Prismforce may require evidence of the agent’s authorization and may require the consumer to verify their identity directly, as permitted by law.
Requests to know, delete or correct will generally be acknowledged within 10 business days and responded to within 45 calendar days. Where permitted by law, we may extend the response period by an additional 45 calendar days and will provide notice of the extension and the reason for it.
Requests to opt out of sale or sharing, or to limit the use and disclosure of Sensitive Personal Information where applicable, will be processed as soon as feasibly possible and within the period required by applicable law.
Prismforce will not charge a fee for a CCPA request except where permitted by law.
G. Opt-out mechanisms and Global Privacy Control
Where Prismforce engages in activity that constitutes a sale or sharing of Personal Information under the CCPA, California residents may opt out using the designated “Do Not Sell or Share My Personal Information” or “Your Privacy Choices” mechanism made available on the Prismforce website. Prismforce will also honor a valid opt-out preference signal, such as Global Privacy Control (GPC), as required by applicable law.
If Prismforce determines that it does not engage in any sale or sharing of Personal Information, the applicable opt-out link may state that no sale or sharing occurs. The website implementation should be kept consistent with the actual data flows and cookie/advertising configuration.
H. Sensitive Personal Information
Where Prismforce collects Sensitive Personal Information as defined by the CCPA, California residents may have the right to limit the use and disclosure of such information where Prismforce’s processing falls within the CCPA’s right-to-limit requirements. The website should provide the required “Limit the Use of My Sensitive Personal Information” or equivalent “Your Privacy Choices” mechanism where applicable.
I. Retention
Prismforce retains Personal Information in accordance with Section 8. For CCPA purposes, Prismforce does not retain Personal Information for longer than reasonably necessary and proportionate to achieve the disclosed purposes of collection, subject to legal, contractual, security and other permitted requirements.
J. California-specific notice
This Section is intended to supplement, and not replace, the other provisions of this Privacy Statement. If there is a conflict between this Section and another provision of this Privacy Statement with respect to a California resident’s rights under the CCPA, the CCPA-specific provision will apply to the extent required by law.
We take appropriate precautions including organizational, technical, and physical measures to help safeguard against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure of, or access to, the Personal Data we process or use.
This includes personal data used in:
While we follow generally accepted standards to protect Personal Data, no method of storage or transmission is 100% secure.
You are solely responsible for protecting your password, limiting access to your devices and signing out of websites after your sessions. If you have any questions about the security of our websites, please connect with us formally with your query related to your personal data.
We will update this Privacy Statement from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. If we do, we will update the “effective date” at the top.
If we make a material update, we may provide you with notice prior to the update taking effect, such as by posting a conspicuous notice on our website or by contacting you directly, or where required under applicable law and feasible, seek your consent to these changes.
We encourage you to periodically review this Privacy Statement to stay informed about our collection, processing and sharing of your Personal Data.
To exercise your rights regarding your Personal Data, or if you have questions regarding our Privacy practices, please reach out to us at:
privacy@prismforce.ai
support@prismforce.com
Reach out to Prismforce Data Protection Officer / Grievance Officer (Prismforce Privacy Team) at:
Ashwini Kumar Dixit
dpo@prismforce.ai
A-1004, 10th Floor, Kanakia Wall Street,
Andheri Kurla Road, Andheri East, Mumbai - 400093
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to lodge a complaint with the competent supervisory authority.