Implementation Manager


Who are we:

Prismforce ( is a US Head quartered vertical SAAS product company, with development teams in India. We are Series-A funded venture, backed by Tier 1 VC and targeted towards tech/IT services industry and tech talent organizations in enterprises, solving their most critical sector specific problems in Talent Supply Chain. The product suite is powered by artificial intelligence designed to accelerate business impact e.g. improved profitability and agility, by digitizing core vertical workflows underserved by custom applications and typical ERP offerings.

Prismforce aspires to be the #1 industry SaaS platform for tech services and tech talent organizations. We have our product live at with Unicorn IT service companies and are already seeing terrific momentum on sales. Prismforce founding team is comprised of deep domain and product management experts McKinsey, Amazon, Uber alums, complimented by IITian technology enthusiasts and designers with a passion to reimagine this space with distinctive products.We are looking for highly driven individuals with experience in product/technology/startups

Location: Mumbai / Bangalore / Pune / Kolkata


  • Define business requirements and perform fit gap analysis between client requirements and standard Prismforce product suite.
  • Demonstrate the solutions to various stakeholders including the client, implementation teams and other internal stakeholders Work independently and directly with clients to freeze on the requirements, design, build and support Prismforce integrations for client's business use cases.
  • Understand and provide integrations solutioning for Prismforce products.
  • Set and manage client expectations within the agreed contractual agreements.
  • Efficiently manage work efforts between multiple clients.
  • Deliver high-quality solutions across multiple integration use-cases.
  • Oversee product configuration, including imports, templates and more.
  • Responsibility for gaining relevant client sign off on information throughout project work.
  • Analyze the existing system process and functionality and design the new system with appropriate functioning techniques.
  • Assist in the full life-cycle of project implementation, including gathering requirements, design, development, testing , and deployment.
  • Partner with business and HCM teams including technical and non-technical at all levels to collect requirements for different modules.
  • Configure various worklets for developed dashboards.
  • Design, build, and maintain all types of integrations.
  • Solve system issues including understanding system interdependencies.
  • Prepare technical documentation and support testing from development to post-production.
  • Troubleshoot production issues with integrations. Provide production support in resolving technical issues.
  • Travel and/or relocation required.


  • BE/B.Tech with a Computer Science background 4-5year of experience in a client facing role (Internal client or External client) Experience in managing HCM functional implementations and integrations for various clients.
  • Strong consulting experience and business analytical skills to gather and document business requirements , leading fit-gap analysis, business process designs, perform functional configuration, and manage testing of HCM solutions
  • Experience in working with any of the HCM products, Workday , Successfactor, Oracle, SAP-HCM, Darwinbox etc
  • Strong and proven problem-solving skills and the desire to understand how things work.
  • Expertise in project-management and exceptional resolution skills.
  • Able to think on your feet and is highly self-motivated with a 'can-do' attitude.
  • Has a thorough understanding of the implementation process and thinking ahead before each required step.
  • Excellent communication skills (written and oral)

Required Skills:

Client Facing, Consulting, Analytical Skills, Business Requirements, Fit-Gap Analysis, Business Process, Functional Configuration, Testing, HCM, Oracle, SAP, Problem-Solving Skills, Resolution Skills, Implementation Process, Communication Skills, SAAS Product, ERP, SaaS, Manage Client Expectations, Quality Solutions, Product Configuration, Support Testing, Post-Production, Provide Production Support

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2 Vacancies
4 - 5 Years Exp.
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